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Home / Patient Information / Southern Cross Affiliated Provider

Southern Cross Affiliated Provider

The Ultrasound Clinic is an Affiliated Provider to Southern Cross Health Society. This allows us to provide an easy and efficient claim approval process for Southern Cross Members. 

How do I claim an ultrasound scan under my Southern Cross Health Insurance?

If you are a Southern Cross Health member, all you need to do is provide us with your Southern Cross member number or policy number when you book your appointment. If you don't have this information on hand, we can also use your full name and date of birth. We will seek approval for your claim from Southern Cross on your behalf. Most claims are approved within 60 seconds.

What do I have to pay?

Southern Cross members do not have to pay the full cost of the scan upfront. As an affiliated providerwe submit the claim to Southern Cross on your behalf and receive payment directly from Southern Cross.

The amount you have to pay at the time of your scan depends on your policy. You may have full cover in which case there will be nothing to pay, or Southern Cross may cover a portion of the fee and you will pay any remaining shortfall at the time of your scan. We will let you know what the shortfall fee is once your claim has been approved. 

What procedures are covered by my insurance?

Again, this depends on your policy. However, there are some general rules on whether you might be covered:

  • To be covered, you must be referred for an ultrasound scan by a recognised medical practitioner
  • Pregnancy scans are not covered
  • Any scan which is covered by ACC cannot also be claimed by insurance

 

Please contact us if you have any other questions about having an ultrasound scan with us and claiming it under your Southern Cross Health Insurance or contact Southern Cross Health Society directly. 

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