COVID PROTECTION FRAMEWORK: Waikato is now in the Orange setting of the Traffic Light System and some restrictions are in place. Please Click Here for more information.

Home / Patient Information / COVID-19


Please see our policy on the COVID-19 pandemic as at 03/12/2021 below. 


Waikato is now in the Orange setting of the Traffic Light System. The requirements for both Orange and Red settings are as follows (note: these are subject to change):

  • You may bring ONE vaccinated support person with you to your appointment. 

  • Patients do not need to be vaccinated for medical examinations but we will be sighting and/or scanning Vaccine Passes for any support people. If your support person does not have a vaccine pass, they must not enter the building.

  • A vaccine pass will be required for non-medical scans such as our 4D Bonding Scans and Gender Reveal Scans.

  • You must wear a mask. Please bring your own mask if possible, otherwise, we will provide one to you.

  • Scan in using the COVID Tracer App or sign the Contact Tracing Register.

  • If you have flu-like symptoms, you will either have to reschedule your appointment or if it's urgent, you may need to have it done at the hospital. Please consult with your GP.



If you have a fever, cough, sore throat or shortness of breath. Please contact Healthline on 0800 358 5453 for advice and Contact Us if you need to reschedule your appointment.


We are doing the following to keep our clients and staff safe:

  • All our staff are fully vaccinated.

  • We are closely monitoring and following the advice provided by the Ministry of Health and Waikato District Health Board.

  • We are sanitising frequently touched surfaces such as door handles, countertops, Eftpos terminals etc. with medical-grade anti-viral and anti-bacterial wipes.

  • We have Touch-free hand sanitiser available in our waiting room.

  • All staff will be wearing Personal Protective Equipment (PPE), including gloves, masks, eyewear, and aprons. Please do not be alarmed as this is for your protection as well as theirs.

  • Magazines in the waiting room have been removed as they are too difficult to regularly sanitise. 

  • Chairs in the waiting room have been spaced out to maintain at least 1m separation between waiting patients.

  • Any staff that feel unwell will be sent home immediately.