IMPORTANT COVID-19: If you have a fever, cough, sore throat or shortness of breath. Please contact Healthline on 0800 358 5453 for advice and Contact Us if you need to reschedule your appointment.
To view our current position on COVID-19 and what we are doing to keep you and our staff safe please Click Here

WE ARE STILL OPEN AS AN ESSENTIAL SERVICE

For more information Click Here

Home / Patient Information / COVID-19

COVID-19

Please see our policy on the COVID-19 pandemic as at 31/03/2020 below. This page will be updated regularly.

WE ARE STILL OPEN AS AN ESSENTIAL SERVICE

However, this is a very unique and challenging time and we do need to put some restrictions in place for everyone's protection:

  • If you do not have an appointment, DO NOT ENTER THE BUILDING. All appointments must be arranged by phone, email, or online bookings.

  • Please attend your appointment ALONE unless you need assistance. If you do need assistance you may bring 1 person to assist you. This might be someone to help you if you have mobility issues due to injury or disability, an interpreter, or a parent or caregiver of a dependant patient. We need to reduce congestion in our waiting area to maintain at least 2m spacing between waiting patients. 

  • You will not be able to take anyone into the examination room with you unless absolutely necessary.

  • If possible, please send us your referral form ahead of time, either email to [email protected] or fax to 07 929 4152

  • Scan times may be reduced as we need to minimise exposure. Please don't be offended if your scan feels rushed, our sonographers have strict protocols to follow to ensure all necessary measurements and views are obtained.

  • If you have COVID-19, or have been in contact with someone who has COVID-19 you must get your scan performed at the hospital.

  • If you have flu-like symptoms, you will either have to reschedule your appointment or if it's urgent, you will need to have it done at the hospital. 

  • 4D Bonding Scans and Gender Reveal scans are suspended immediately until further notice. Only essential services are being provided at this time.

 

If you have a fever, cough, sore throat or shortness of breath. Please contact Healthline on 0800 358 5453 for advice and Contact Us if you need to reschedule your appointment.

 

We are doing the following to keep our clients and staff safe:

  • We are closely monitoring and following the advice provided by the Ministry of Health and Waikato District Health Board.

  • We are sanitising frequently touched surfaces such as door handles, countertops, Eftpos terminals etc. every 30 minutes with medical-grade anti-viral and anti-bacterial wipes.

  • We have Touch-free hand sanitiser available in our waiting room.

  • All staff will be wearing Personal Protective Equipment (PPE), including gloves, masks, eyewear, and aprons. Please do not be alarmed as this is for your protection as well as theirs.

  • Toys from our play area and magazines have been removed as they are too difficult to regularly sanitise. Please consider bringing toys from home to entertain your children if needed, preferably please do not bring your children if possible.

  • Chairs in our waiting room have been spaced out to maintain at least 2m separation between waiting patients.

  • Any staff that feel unwell will be sent home immediately.